I was informed today on another report of thelotter. Here it is replicated below. Interesting that this customer was told their "customer service" is in India. Other reports have indicated that they say they are in Croatia, Malta, UK. Where exactly are they? Now it seems they are saying they are in India. Any company which has no physical address and cannot be located (or consistent) in a respectable jurisdiction has some serious red flags going.
Be very careful, folks.
TheLotter takes your money then permanently closes your account.
After joining TheLotter and spending close to $100, I
got the following Email with no further explanation a week later:
"Dear Customer,
We wish to inform you that your account has been permanently frozen.
The system automatically freezes an account when one or more of the following situations occur:
A new customer makes a large deposit
A customer submits a different credit card with every purchase
A customer renounces purchases on the site
A credit card company refuses charges because the credit card has been reported stolen or blocked
To resolve this matter as soon as possible, please send scans of your payment method and the corresponding I.D. to accounting-at-thelotter.com.
If we do not hear from you within 30 days, your account will be permanently closed.
If you believe you have received this email in error, do not hesitate to contact us by email or live chat for further assistance.
Best,
Customer Support Team
theLotter.com"
When I joined TheLotter 6 months ago, I was very careful to ensure they did not need ID to claim prizes; otherwise I wouldn't have joined and paid any money.
To find they now want ID is absolutely unacceptable.
Furthermore, there is NO WAY that I am sending ANY ID by email due to Identity Fraud and 'Adrian' from 'VIP SERVICES' subsequently told me they have no Postal Mail address!
I have done research into this business. Ilan Price is the CEO and owner of TheLotter.com and has been named in the 'Panama Papers' at Mossck Fonseca. If that doesn't tell you something, nothing else will.The 'Customer Service Desk' is actually based out of BANGALORE, INDIA. Very dodgy!
I will demanding that they permanently close my account. I want nothing further to do with this dodgy business.
BE VERY CAREFUL OF SPENDING MONEY WITH THELOTTER.COM!
STAY AWAY!
Alex Portnoy
Bondi Junction
NSW, 1355
AUSTRALIA
We wish to inform you that your account has been permanently frozen.
The system automatically freezes an account when one or more of the following situations occur:
A new customer makes a large deposit
A customer submits a different credit card with every purchase
A customer renounces purchases on the site
A credit card company refuses charges because the credit card has been reported stolen or blocked
To resolve this matter as soon as possible, please send scans of your payment method and the corresponding I.D. to accounting-at-thelotter.com.
If we do not hear from you within 30 days, your account will be permanently closed.
If you believe you have received this email in error, do not hesitate to contact us by email or live chat for further assistance.
Best,
Customer Support Team
theLotter.com"
When I joined TheLotter 6 months ago, I was very careful to ensure they did not need ID to claim prizes; otherwise I wouldn't have joined and paid any money.
To find they now want ID is absolutely unacceptable.
Furthermore, there is NO WAY that I am sending ANY ID by email due to Identity Fraud and 'Adrian' from 'VIP SERVICES' subsequently told me they have no Postal Mail address!
I have done research into this business. Ilan Price is the CEO and owner of TheLotter.com and has been named in the 'Panama Papers' at Mossck Fonseca. If that doesn't tell you something, nothing else will.The 'Customer Service Desk' is actually based out of BANGALORE, INDIA. Very dodgy!
I will demanding that they permanently close my account. I want nothing further to do with this dodgy business.
BE VERY CAREFUL OF SPENDING MONEY WITH THELOTTER.COM!
STAY AWAY!
Alex Portnoy
Bondi Junction
NSW, 1355
AUSTRALIA
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